FAQs
We are a small family business in Australia.
All of our magnets are handcrafted by myself. I am a mum of two children and my passion is crafting and making things!
I love making magnets from your memories. Each one is made by hand with great care.
I also do business logos, save the dates, bulk orders of anything you want to put on your magnets!
Make sure to check out and follow me on Facebook, Instagram and TikTok!
Adelaide, Australia.
The process is simple!
Just upload 9 of your photos directly from your mobile, PC or social media. Then edit/crop/resize each one until you are happy with the layout.
You can repeat this process for as many sets of 9 that you need. Don't forget postage stays the same no matter how many sets you order.
Once you have placed your order, I then transform them into beautiful magnets and send them off to you within 24 to 48 hours.
Basically anywhere with a metal surface!
Our magnets look great displayed on your fridge, metal display boards, school or work lockers, filing cabinets, cubicles, the list is endless!
Yes we do!
Domestic Shipping :
Australia
Standard Delivery - $8.95
Express Post - $11.95
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International Shipping:
Standard shipping
New Zealand - $14.95
Canada, USA and UK - $19.95
Rest of World - $19.95
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** Don't forget we charge one flat rate, so you only pay once no matter how many sets your order! **
I do my best to process orders in 1 to 2 business days.
Postage typically takes 3 to 5 business days depending where you live in Australia. I also offer express postage when you need your magnets fast!
New Zealand 4 to 8 business days and International orders between 10 to 15 business days. **
** Unfortunately I cannot guarantee this as the delivery is out of my control in overseas countries.
Once your order is shipped you will receive a tracking number so you can track your order.
We have a 30-day exchange policy, which means you have 30 days after receiving your item to request a replacement / exchange.
I put a lot of time and care into making our handmade magnets. If you have any issue at all please reach out to me by emailing capturephotomagnets@gmail.com so I can help to rectify the situation.
To avoid a lot of issues, please make sure to crop and preview each image during the ordering stage to make sure you are completely happy with the layout of your photos before submitting your order.
Another good tip is to avoid very dark or night time photos.
Cancellations must be made within 24 hrs of placing your order. Unfortunately after this time the order has started to be processed.